Privacy Policy

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Haorga GmbH (“Haorga”, “our” or “we”) takes user privacy very seriously.  We recognize that your privacy is a high priority and we are committed to protecting it.  This Privacy Policy (the “Policy”) provides an overview of what information Haorga may collect from you, and how we may use it.  We pledge that we will take reasonable steps to ensure that your personal information will only be used in ways that are in compliance with this Policy. 

This Policy is in effect only for any collective non‑user-specific information and personal information collected and/or received through Haorga’s and its affiliates’ web pages and websites (collectively, the “Website”) and mobile applications (collectively, “Apps”), as well as through third party social media sites.  Your use of the Website and Apps is also governed by Terms and Conditions located at above

Information From Children

Some of the Website and Apps are designed for use, or may otherwise be used, by children.  However, we do not routinely collect personal information from any person that we know to be under the age of thirteen (13) and we are in full compliance with the Child Online Privacy Protection Act (“COPPA”), as well as any and all other applicable privacy laws, rules and regulations.  Notwithstanding anything in this Policy to the contrary, the sole circumstances under which we would knowingly receive personal information about or from a child under the age of thirteen (13) are those limited exceptions provided in COPPA where collection is permitted without parental/guardian consent.

If Haorga begins collecting information from children in the future that exceeds the above scope, we will implement procedures to protect children's privacy, including:

Haorga may collect two types of information when you visit or use the Website and Apps: contact information and usage information Contact Information

Contact information refers to the information that you intentionally provide to us when you submit a request to be contacted.  This information may include your name and email address, as well as any other information that you may voluntarily provide to us through the Website and Apps, including by email.  We collect this information only for purposes of responding to support requests and for participation in mailing lists. Usage Information

Haorga may obtain non-individualized, generic information about you when you visit the Website and Apps.  This may include your IP address, Unique Device Identifier, browser type and language, arrival time and referring website.  The IP address reveals nothing personal about the user other than the IP address from which the user has accessed the Website and Apps. We also may receive information about your usage of the Apps in connection with troubleshooting errors and providing support in connection with the Apps.  Because this is non-personal information, we do not consider this information to be information about you.

Haorga may use “cookies” to keep track of your visit and use of the Website.  A cookie is a small piece of data that your browser stores on your computer’s hard drive and uses to collect information, such as identifying those areas of the Website that you have visited in the past in order to enhance your next visit to the Website.  If you would prefer not to receive cookies, you can alter your browser’s configuration to refuse cookies.

Purpose and Use of Information Collected

We may receive information about you in connection with a request from you and/or providing support to you.  Information submitted to us through email, the Website or the Apps for requests or support will be deleted after we respond to a request that you may make. 

We may now or in the future collect names and/or email addresses for the purposes maintaining a mailing list regarding or products and other products in which we believe you would have an interest. Haorga does not use its users’ email address or other personally identifiable information for commercial or marketing purposes without your consent or except as part of a program or feature for which you will have the ability to opt-in or opt-out.

Haorga does not use your email address or other personally identifiable information collected through the Website and Apps for commercial or marketing purposes without your consent or except as part of a program or feature for which you will have the ability to opt-in or opt-out.  Non-identifiable information about you may be used for the purpose of improving the features and functionality of the Website and Apps.

When Information Is Disclosed By Haorga

Except as described below, Haorga does not disclose any information about users of the Website and Apps. Haorga might disclose information when required by law or in the good-faith belief that such disclosure is necessary to: (a) comply with a legal process and applicable laws; (b) enforce this Policy; (c) respond to claims that information provided from or on the Website violates the rights of third parties; or (d) protect the rights, property or personal safety of Haorga, its users or the public.

We use reasonable precautions to keep the information that is disclosed to us secure.  We may provide information about you to our subsidiaries, affiliated companies, or other businesses or persons for the purpose of processing such information on our behalf.  We require that these parties agree to process such information in compliance with this Policy, and we use reasonable efforts to limit their use of such information and to use other appropriate confidentiality and security measures. 

We also reserve the right to disclose information about you in connection with the enforcement of our Terms and Conditions, to take precautions against liability, to investigate and defend against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of the Website, and to protect the rights, property, or personal safety of Haorga, our users or others.

We reserve the right to transfer information about you in connection with the sale or other disposition of all or part of the Haorga business and/or assets.  We also cannot make any representations regarding the use or transfer of information about you that we may have in the event of our bankruptcy, reorganization, insolvency, receivership or an assignment for the benefit of creditors.  Furthermore, we cannot and will not be responsible for any breach of security by any third parties or for any actions of any third parties (including other users of the Website) that receive any of the information that is disclosed to us.

Privacy Outside the Website and Apps

The Website and Apps may contain various links to other websites, including links to various third party service providers.  Haorga is not and cannot be responsible for the privacy practices or the content of any of those other websites.  Please check with those websites in order to determine their privacy policies and your rights under them.

Information Security

We make every effort to ensure that information collected through the Website and Apps is not lost, misused, or altered inappropriately by administering security measures. However, all information transferred over the Internet can potentially be accessed by unauthorized parties; therefore, Haorga cannot guarantee the security of your data transmitted to the Website and Apps.

Choices With Your Personal Information

Whether you submit personally identifiable information to Haorga is entirely up to you.  You may opt out of any disclosure or use of your personally identifiable information for purposes that are incompatible with the purpose(s) for which it was originally collected or for which you subsequently gave authorization by following the instructions at the end of this Policy, or by following the procedures set forth in an electronic communication from us, if applicable.  There are some uses from which you cannot opt-out, such as our use of information about you in connection with providing support that you request for the Website and the Apps.


Your personal data (e.g. title, name, house address, e-mail address, phone number, bank details, credit card number) are processed by us only in accordance with the provisions of German data privacy laws. The following provisions describe the type, scope and purpose of collecting, processing and utilizing personal data. This data privacy policy applies only to our web pages. If links on our pages route you to other pages, please inquire there about how your data are handled in such cases. Inventory data (1) Your personal data, insofar as these are necessary for this contractual relationship (inventory data) in terms of its establishment, organization of content and modifications, are used exclusively for fulfilling the contract. For goods to be delivered, for instance, your name and address must be relayed to the supplier of the goods. (2) Without your explicit consent or a legal basis, your personal data are not passed on to third parties outside the scope of fulfilling this contract. After completion of the contract, your data are blocked against further use. After expiry of deadlines as per tax-related and commercial regulations, these data are deleted unless you have expressly consented to their further use.

Web analysis with Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (Google). Google Analytics uses cookies, i.e. text files stored on your computer to enable analysis of website usage by you. Information generated by the cookie about your use of this website is usually transmitted to a Google server in the United States and stored there. In case of activated IP anonymization on this website, however, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On behalf this website's owner, Google will use this information to evaluate your use of the website, compile reports about website activities, and provide the website's operator with further services related to website and Internet usage. The IP address sent from your browser as part of Google Analytics is not merged with other data by Google. You can prevent storage of cookies by appropriately setting your browser software; in this case, however, please note that you might not be able to fully use all functions offered by this website. In addition, you can prevent data generated by the cookie and relating to your use of the website (including your IP address) from being collected and processed by Google, by downloading and installing a browser plug-in from the following link:

Social plug-ins from Facebook

We use social plug-ins from, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The plug-ins can be recognized by way of the Facebook logo or the supplement “Facebook Social Plug-in“. For example, if you click on the “Like“ button or leave a comment, the relevant information is transmitted directly from your browser to Facebook and stored there. Furthermore, Facebook makes your likes public for your Facebook friends. If you are logged into Facebook, it can assign the invocation of our page directly to your Facebook account. Even if you are not logged in or don't have a Facebook account, your browser sends information (e.g. which web pages you have called up, your IP address) which is then stored by Facebook. For details about handling of your personal data by Facebook and your related rights, please refer to the data privacy policy of Facebook: If you do not want Facebook to map data collected about you via our Web sites to your Facebook account, you must log out of Facebook before you visit our web pages.

Your Consent To This Policy

By using the Website and Apps, you consent to the collection and use of information by us as specified above or as we otherwise see fit unless you inform us otherwise by means of the procedure identified below.  If we decide to change this Policy, we will make an effort to post those changes on this web page so that you will always be able to understand what information we collect, how we use that information and under what circumstances we may disclose that information to others.  Your use of the Website following any amendment of this Policy will signify your assent to and acceptance of its revised terms.  We may use comments, ideas, information or feedback that you may submit in any manner that we may choose without notice or compensation to you. If you have additional questions or comments of any kind, if you see anything on the Website and Apps that you think is inappropriate, please let us know by e-mail at .